Author: Stan Eisenstat
Subject: [Yale University ITS : =?UTF-8?Q?Yale_Support_Request_Updated?=]
Date: Wednesday, 22 Apr 2020, 09:47:06

   > I can't ssh into the zoo through visual studio code, which is a bug that
   > appeared only yesterday. I spent all of yesterday trying to debug it, but
   > I'm not sure how to solve this problem and can't work on my pset, so I'm
   > not sure what to do.

Here is what ITS responded:

  2020-04-22 09:23:02 EDT - Adil Mahmood^ Additional Comments
  Additional information:
  Seems to be a bug in an update of VS code.
  https://github.com/microsoft/vscode-remote-release/issues/2513
    __________________________________________________________________
   
  2020-04-22 09:15:37 EDT - Adil Mahmood^ Additional Comments
  You can direct the student to me regarding this issue. This is a known
  problem and a handful of students have reported this issue over last
  few weeks. I'll put the resolutions that we offer the students that
  have seemed to work and can repeat the steps to the student if needed.
  The most common solution that has worked is reinstalling Visual Studio
  Code. Preferably, an older version.
  We ask the students to check if they are on the VPN.
  Another option is adding the student's SSH public key to the zoo
  nodes.(No one has used this option yet)

If these suggestions do not resolve the problem, please
send mail to cs.support@yale.edu .

--Stan-